Convenient Bank Account Management

Make the most of savings and checking account management tools and resources available from Charter One. As one of our valued customers, you can receive telephone banking, direct deposit and other great features such as:

Charter One telephone banking account access

Take advantage of bank account management services over the phone -- check balances, see what checks have cleared, transfer funds, and get the latest rates -- from any touch-tone telephone, 24 hours a day, 7 days a week. And there's always a friendly professional available to help -- anytime.   Call 1-877-CHARTER.

Online bank account management

This secure and convenient checking account management service is available with any Charter One Checking account. Pay your bills online, track what payments have cleared, transfer funds, check daily opening and closing balances, schedule one-time or recurring payments, and more.  See a demo and find out more about Charter One Online.

Personal bank account management professionals

When you join Charter One, you're not just getting an account. You get the services of our expert Banking Officers. They're available to help you any time at our branches. Use the Branch/ATM locator for a map to your closest Charter One.

Supermarket banking

In additional to regular branch offices, Charter One offers supermarket banking centers, making it possible for you to bank when and where you choose. Open a new account, make deposits and withdrawals, or apply for new loans or lines of credit. Most Charter One supermarket branches are open Monday - Friday 10:00 a.m.-7:00 p.m. and Saturday - Sunday 10:00 a.m.-3:00 p.m. (some location times may vary). Use the Branch/ATM locator for a map and opening times for your closest Charter One supermarket banking branch.

Direct deposit

Enroll in one of the most helpful bank account management tools there is: direct deposit. Have your checks – including payroll and Social Security -- directly deposited into your account. You won’t have to wait in line to make the deposit yourself or wait for checks to clear: with Direct Deposit, your funds are immediately available for withdrawal on the day of deposit. Plus, Direct Deposit can also help you build your savings quickly and easily by having a portion of your money deposited directly to your savings or investment accounts. Call us at 1-877-CHARTER to find out more, or visit one of our branches.

Order Checks

You can order or re-order checks through one of our convenient ordering options for Personal Accounts.