FAQs
Why choose Charter One as your student loan lender?
Charter One has established a track record of deep credibility and broad expertise over more than 25 years in the student loan business. Over that time, it has developed a network of close relationships with college financial aid offices and other student financial aid professionals, which greatly benefits our borrowers.
What happens when I have more than one child in college at the same time?
Under federal financial aid formulas, you’ll qualify for additional financial aid when you have more than one child attending college at once. Just be sure to note on your FAFSA that you have multiple college students. In addition, many colleges and universities offer tuition discounts for more than one child per family.
What should I do when I’ve had changes in my financial situation?
Simply notify your school of any substantial change in your family’s financial situation since you last provided your financial information. You’ll need to file an updated FAFSA form that includes documentation of your new circumstances. You may be eligible for some form of additional financial assistance.
Is there a loan I can take out to help finance my child’s college education?
Parents of dependent undergraduate students can apply for the Federal PLUS Loan, the proceeds of which can be used to cover the gap between the actual cost of college and the amount available from federal student loans and family savings.
The FAFSA asks for information on parents’ income. Since we’re divorced, whose information should we use?
You should use the income of the custodial parent. In the case of joint custody, list the income of the parent with whom the student lived the most over the previous twelve months. In addition, if that parent is remarried, you must include his or her spouse's income on the FAFSA form.