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Manage My Accounts

Charter One PhoneBank®: 1-877-CHARTER
Do all your routine banking -- including checking balances, seeing what checks have cleared, transferring funds, and getting the latest rates -- from any touch-tone telephone, 24 hours a day, 7 days a week. And there's always a friendly professional available to help -- anytime.  Call 1-877-CHARTER.

Charter One Online®
This secure and convenient service is free with any Charter One Checking account. Pay your bills online, track what payments have cleared, transfer funds, check daily opening and closing balances, schedule one-time or recurring payments, and more.  See a demo and find out more about Charter One Online.

Personal Banking Officers
When you join Charter One, you're not just getting an account. You get the services of our Banking Officers. They're available to you any time at our branches. Use the Branch/ATM locator for a map to your closest Charter One.

Supermarket Banking
In additional to regular branch offices, Charter One has expanded into supermarkets, making it possible for you to bank when and where you choose. Open a new account, make deposits and withdrawals, or apply for new loans or lines of credit. Most Charter One supermarket branches are open Monday - Friday 10:00 a.m.-7:00 p.m. and Saturday - Sunday 10:00 a.m.-3:00 p.m. (some location times may vary). Use the Branch/ATM locator for a map and opening times for your closest Charter One Supermarket branch.

Direct Deposit
Have your checks – including payroll and Social Security -- directly deposited into your account. You won’t have to wait in line to make the deposit yourself or wait for checks to clear: with Direct Deposit, your funds are immediately available for withdrawal on the day of deposit. Plus, Direct Deposit can also help you build your savings quickly and easily by having a portion of your money deposited directly to your savings or investment accounts. Call us at 1-877-CHARTER to find out more, or visit one of our branches.

Re-order Checks Online
Clarke American is our preferred provider, and when you re-order checks online from them it is as safe and secure as ordering them in person or over the phone. The site is Verisign secure and TruSecure certified, so your transactions and account information are safe and completely confidential. The checks you order online will be the same high-quality checks you use now. And Clarke American offers a wide range of check styles and products to cover all your business needs.