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Borrowing Options
Apply Online for Home Equity– It only Takes 15 Minutes!

Home Equity and other borrowing needs:

1-877-867-7283

Mortgages:

Apply: 1-866-612-6206 Service: 1-800-234-6002

Our Online Lending Process

Our online lending process combines the latest web technologies with personalized service to provide you with the most convenient home loan service ever. Here's how it works:

  1. Complete our online application.
    The application will ask you questions about the home and your finances, and takes less than 20 minutes to complete. As soon as you've finished the application we'll review your request for approval. If your application is approved online we'll ask you for a non-refundable application fee of $350 so that we can begin to process your request immediately.
    After your application is completed, a Mortgage Loan Consultant will contact you to introduce themselves and to answer any questions you may have. Your Mortgage Loan Consultant is a mortgage expert and will provide help and guidance along the way. If your request wasn't approved online, they'll ask you for any information required to make a decision about your loan. If you are purchasing a new home, the Mortgage Loan Consultant will also contact the real estate broker or the seller so that they'll know who to contact with questions.

  2. We'll send you an Application Package and process your loan. The Application Package will be sent to you and will contain papers for you to sign and a list of items we'll need to verify the information you provided about your finances during the online application. We'll order the appraisal from a licensed appraiser who is familiar with home values in your area. Depending on your finances and the loan amount requested, different types of appraisals are used. Sometimes the appraiser will need to view the home; sometimes they are able to do their evaluation from the street. Title insurance will be necessary. If you are purchasing a home we'll work with the real estate broker or seller to insure the title work is ordered as soon as possible. If you are refinancing we'll take care of ordering the title work for you. We'll use the title insurance policy to confirm the legal status of your property and to prepare the closing documents.

  3. We'll contact you to coordinate your closing date.
    After we receive your application package, the appraisal, and the title work, we'll contact you to schedule your loan closing. If you are purchasing a home, we'll also schedule the closing with the real estate broker and the seller.
    The closing will take place at the office of a title company or attorney in your area who will act as our agent. A few days before closing your Mortgage Loan Consultant will contact you to walk through the final information.
    That's all there is to it! Apply Now and you will be on your way to the most convenient home financing experience ever.

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Charter One is a division of RBS Citizens, N.A.
Member FDIC  |  Equal Housing Lender Equal Housing Lender

 

All accounts, loans, and services are subject to individual approval. See a banker for details.

Mortgages are offered and originated by RBS Citizens, N.A. Charter One and CCO Mortgage are divisions of RBS Citizens, N.A. Charter One Mortgage is a trade name.