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Important information about procedures for opening a new account or applying for a loan:

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account, or applies for a loan.

What this means for you: When you open an account, or apply for a loan, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

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Returning Applicants
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To contact us:
Call us at 1-866-612-6206
Apply Online,
Email us or
have a mortgage agent call
Residential Loans Customer Service: 1-800-234-6002
Business Banking Customer Service: 1-800-409-8301

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© Copyright 2008 Citizens Financial Group. All rights reserved.
Charter One is a division of RBS Citizens, N.A.
Member FDIC  |  Equal Housing Lender Equal Housing Lender

 

All loans are subject to individual approval.

Mortgages are offered and originated by RBS Citizens, N.A. Charter One and CCO Mortgage are divisions of RBS Citizens, N.A. Charter One Mortgage is a trade name.