Our Online Lending Process

Our online lending process combines the latest web technologies with personalized service to provide you with the most convenient home loan service ever. Here's how it works:

  1. Submit your information online.
    We will ask you questions about the home and your finances, and takes less than 20 minutes to complete. As soon as you've finished submitting your information online, we'll review your request and have a Home Loan Advisor contact you to complete your application. If your application is approved the Home Loan Advisor will ask you for a non-refundable application fee so that we can begin to process your request immediately.
    Your Home Loan Advisor will contact you to introduce themselves and to answer any questions you may have. Your Home Loan Advisor is a mortgage expert and will provide help and guidance along the way. If you are purchasing a new home, the Home Loan Advisor will also contact the real estate broker or the seller so that they'll know who to contact with questions.

  2. We'll send you an Application Package and process your loan. The Application Package will be sent to you and will contain papers for you to sign and a list of items we'll need to verify the information you provided about your finances during the online application. We'll order the appraisal from a licensed appraiser who is familiar with home values in your area. Depending on your finances and the loan amount requested, different types of appraisals are used. Sometimes the appraiser will need to view the home; sometimes they are able to do their evaluation from the street. Title insurance will be necessary. If you are purchasing a home we'll work with the real estate broker or seller to insure the title work is ordered as soon as possible. If you are refinancing we'll take care of ordering the title work for you. We'll use the title insurance policy to confirm the legal status of your property and to prepare the closing documents.

  3. We'll contact you to coordinate your closing date.
    After we receive your application package, the appraisal, and the title work, we'll contact you to schedule your loan closing. If you are purchasing a home, we'll also schedule the closing with the real estate broker and the seller.
    The closing will take place at the office of a title company or attorney in your area who will act as our agent. A few days before closing your Mortgage Loan Consultant will contact you to walk through the final information.
    That's all there is to it! Act Now and you will be on your way to the most convenient home financing experience ever.
 

Branch/ATM Locator

Over 1,300 branches close by.

 

Contact Information

Home Equity and other borrowing needs:
1-888-333-0687

Mortgages:
Apply: 1-866-612-6206
Service: 1-800-234-6002

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